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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tomas “Chief” Aloisio

Tomas “Chief” Aloisio

October 28, 2026

1  out of  5
rating by Tomas “Chief” Aloisio
"I opened my business and wanted state farm to be with me on my journey.
It's what I beleived..believed...

I even found the nicest agent in Angela and the staff I have known for years, over a decade!

Today, I will be posting my poorly handled claim with Snake 🐍 Farm.

I just wanted to heal, amd try and save my company. The so called on my team in a 100% at fault DUI repeat offender.

I look forward to processing an E & O case just for the fact that my title was in my company name when things just did not go right for the same reasons we all know is true.

We pay the agent fees! And always have up front.

When you have a firm as large as SF has been allowed to get. You are most likely in the same senerio as mine. 🐍 SF vs SF 🐍

They will pic themselves over the ethics of obligation all day long everyday. Bank on that 4 sure!

I am a licensed agent myself and I must be truthful in public. I have been taking ethics for my CE in GA this year. None of how I was treated is nothing but fraud by SF.

Grouped policies and they just denied me for last time. I look forward to telling my story!

I will even post to my website soon with links here on Google. We must fight with our only voice. Our hard earned money they take under mandate and then lie about their obligations.

Below did not have a choice for denial of contract obligation or lack of clarity to get help to heal and process proper support to male sure I was using my own MED PAY they gate kept like some kind of GOD. It's my policy obligated money to heal in anyways I saw fit. They just try and use the medical necessity bullshut down line.
Denial of my right to life and health is a constitutional right. NOT to be gate kept by some claims agent in charge of a systemic design to produce as much friction to get people to give up.

I lost 15 years of business credit buying reputational building and now I am forced to go to war with a large insurance firm.

I am still dealing with pelvic floor dysfunction and not one time when I called pleading for support to just help me locate the proper 3rd party sub-par medical operators to help me.

Finally after a long of time of pain I found my hope at Southern Pelvic Centers!

Why is this just not in the paying system already and available to help me locate best practices and best firms in my area!

Snake Farm spends tons on denial and NOT 1 penny on supoort for their so called neighbor after more then 10 years paying more then 1 premium services."
Profile photo of TOMAS R ALOISIO (Managing Member)

TOMAS R ALOISIO (Managing Member)

October 28, 2026

1  out of  5
rating by TOMAS R ALOISIO (Managing Member)
"After Decades of loyalty and desired trust. The SO CALLED good neighbor choose to take me to court instead of settle a 100% at fault DUI case.

Also the entire time showed nothing but bad faith actions.

I plan on filing a complaint against this firm because it's the complicit nature of this industry.

They think they can just rail road you on e they are 🐍 Snake Farm vs 🐍 Snake Farm.

They choose their general UM account over their obligation. Also, they do nothing but DDD&D denied, defer, Devalue and ACT delusional towards their grouped policy holders.

They attacked my mother in law and threaten her fixed income situation even after raising her rates to illegal valuations by non appraisal practices by rogue 3rd party claims and bad faith practices.

More postings to come about the truth and lies this too big to fail company.

Their actions show me the entire GA obligation is at risk!

They would not even respectfully address our interest to move on and allow me to heal without constant grievance and unethical tactics just to protect their vuneravle situation in the state of GA and many other states. Most like just another big bank cover up by our corrupt politicians thta allow for this to become so systemically incoherent and established a shop house policy that uses the legal system, poor teeth at the insurance commissioners office as a mitigation to obligations under contract."
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Vinh Ton

October 8, 2026

5  out of  5
rating by Vinh Ton
"I talked to Chandra today to pay my bills. The call was answered instantly and the process was effortless.

Have Angela as your agent because they always answer the phone without a robot."
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Carol Sims

August 31, 2026

5  out of  5
rating by Carol Sims
"Excellent service and friendly people."
We responded:
"Thank you so much Carol for the kind words. We really appreciate you allowing us to help you with your insurance needs."
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Brittany Simpsone

August 31, 2026

5  out of  5
rating by Brittany Simpsone
"I absolutely LOVE Angela's office! The service is always wonderful. Every time I call they always answer and kindly answer any questions that I have. I highly recommend this State Farm Agency!"
We responded:
"Thank you Brittany. It is our pleasure to be of service to you. We really appreciate your business. "
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Michele

August 7, 2026

5  out of  5
rating by Michele
"Customer service"
We responded:
"Hello Michele,

Thank you so much for kindness.

We really appreciate the opportunity to help you.

Angela"
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Blueyezz !

July 30, 2026

5  out of  5
rating by Blueyezz !
"Angela has provided stellar customer service to me and my family since 2006. Anytime I have a question she goes above and beyond to make sure it’s answered correctly and quickly. I always recommend her to anyone looking for a great insurance agent!"
We responded:
"Thank you so much Lakisha. It has been a great pleasure serving you. "
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M. Victoria

July 30, 2026

5  out of  5
rating by M. Victoria
"I have had a policy here with Angella Matthews Agency for several years. I have no complaints whenever you need anything it is done promptly. I know that if any kind of disaster happens, Miss Angela will take care of it immediately"
We responded:
"Thank you Victoria for allowing us to help you with your insurance needs. "
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Mrs BT Adams

July 29, 2026

5  out of  5
rating by Mrs BT Adams
"This State Farm location is customer centered, knowledgeable and educates it's clients on the best products that are needed for their lifestyle. Top tier treatment. I have been with State Farm 20+ years. They never disappoint!!!"
We responded:
"Thank you so much Bianca. It has been a pleasure to help you with your insurance needs. Angela"
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Agustin Rea

July 27, 2026

5  out of  5
rating by Agustin Rea
"Great representatives on the phone very professional and helpful a special thanks to Khang Ton for being professional and patient with me."
We responded:
"Thank you so much Augustin. We really appreciate your kind review. Angela "
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Ngoc Nguyen

June 30, 2026

5  out of  5
rating by Ngoc Nguyen
"Angela is always there to answer insurance questions. Khang was very friendly and informed."
We responded:
"Thank you so much for your feedback. We really appreciate you!"
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F.Winters

June 30, 2026

5  out of  5
rating by F.Winters
"Ms. Angela, Taylor, and Chandra are the epitome of excellence when it comes to state farm customer service. I HIGHLY RECOMMEND THEM TO EVERYONE!!"
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Sherry Ollison

March 24, 2026

5  out of  5
rating by Sherry Ollison
"Angela was friendly."
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Cheryl Juliette

March 24, 2026

5  out of  5
rating by Cheryl Juliette
"Angela, your exceptional professionalism and expertise made all the difference in meeting my specific vehicle needs. I truly appreciate your dedication and attention to detail—thank you! 🎻 #1"
Profile photo of V Idleburg

V Idleburg

August 30, 2025

5  out of  5
rating by V Idleburg
"Excellent customer service. Always there to assist when needed. Highly professional, dependable, and knowledgeable. I would definitely recommend for all your insurance need."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of LaDonna Jackson

LaDonna Jackson

August 30, 2025

5  out of  5
rating by LaDonna Jackson
"Top tier customer service. Professional staff. Quick to reply to requests. Highly recommend for auto, home and life insurance."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Mike Davis

August 21, 2025

5  out of  5
rating by Mike Davis
"First class service."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Aron Halfin

June 24, 2025

5  out of  5
rating by Aron Halfin
"I have had the pleasure & privilege of working with Angela for several years & I never cease to be amazed on her in depth understanding not only of State Farm's services, but also of our needs & how best to combine them in a way that we get outstanding coverage at a very fair price.
Angela's attention to detail, patience & incredible customer service are second to none. In all the time we have worked with Angela we have never ceased to be amazed about her genuine interest of helping her customers especially when we are in need of her advice & efficiency. Angela is one of those rare individuals that actually answers her own phone, offers her best advice & service & delivers the best win/win solutions.
Over the years I have dealt with many insurance agents & none come close to Angela's trust & level of service. If you are in need of insurance you will not find a more knowledgeable & customer focused agents !!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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addis eshetu

March 26, 2025

5  out of  5
rating by addis eshetu
"Probably one of the most pleasant customer service experience! Thank you Taylor! Keep it up!"
We responded:
"Hi Addis ! Thank you so much for your kind review. It was a pleasure serving you. "
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Antron Williams

January 24, 2025

5  out of  5
rating by Antron Williams
"I received Outstanding Customer Service today from State Farm Insurance from Tierra. She was Professional and Respectful. I would tell anyone who needs a Vehicle Insurance to come to this State Farm Insurance. They are the Best."
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Yanelis Selyn

November 29, 2024

5  out of  5
rating by Yanelis Selyn
"Angela is thorough and makes sure you get the best rate for your vehicle insurance. I had no issues switching over. She made the process simple and easy. I would recommend her to anyone in the Atlanta Metroplex."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Andrea Herrington

June 10, 2024

5  out of  5
rating by Andrea Herrington
"Great customer service!"
We responded:
"Hi Andrea! Thank you for your kind review!"
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Melanie Archer

June 5, 2024

5  out of  5
rating by Melanie Archer
"Angela and her team are outstanding! I switched agents and Angela made me feel like I was at home. I’ve been with State Farm for over 22 years and I’m happy to say that her office has been the best with exceptional customer service with quick turn around, honesty and cheerful character. If you’re looking in the Atlanta/Cobb area, she’s your lady!"
We responded:
"Hi Melanie! Thank you for your kind review! We are so happy to hear that you are satisfied with your service. "
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Odia Jackson

May 30, 2024

5  out of  5
rating by Odia Jackson
"Good customer service you need more og her"
We responded:
"Hi Odia! We are so glad to hear that you were pleased with your service. Thank you for your review!"
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James Bennett

April 20, 2024

5  out of  5
rating by James Bennett
"Contact with my insurance agent."
We responded:
"Thank you for your kind review!"